Customer Service at Capital City Limousine
To understand Capital City's commitment to customer service, know that we consider our clients to be business partners. It is imperative to your business and ours that we make your travel with us easy, comfortable, efficient and hassle-free.
Capital City's service begins before you even land at the airport or arrive at the train station. We closely monitor arrival times and make sure we are at the pickup point before your arrival. Our tracking keeps you on schedule and reduces down time, as well.
Every time you travel with Capital City, you will find our chauffeurs to be courteous and attentive, and our vehicles to be clean, safe and comfortable. And, as you utilize our services more often, we will become more familiar with you. Our transportation can be catered to your preferences in many ways - specific cars and drivers, favored pick-up and drop-off spots, and preferred billing practices, even designated routes from source to destination.
Capital City's commitment to customer service extends to your experience in arranging ground transportation, as well. Our reservation specialists are thoroughly trained and focused on your needs, and are supported by state-of-the-art information systems. We can provide you with immediate confirmation of your plans and respond quickly to any necessary changes or cancellations in your itinerary. You can even make your reservations on-line.